About BassWin

BassWin is a Curacao-licensed casino in the UK with over 2,000 games and a sportsbook. It’s a fair and secure casino that offers a licence from the trusted regulator and implements all required security measures for players to feel safe while playing. Learn all you need to know about the BassWin casino on this “About Us” page.

Our Licence & Regulation

At the moment, BassWin UK does not yet operate under a UKGC licence, as it remains in planning, but the casino holds an official licence from the Curaçao Gaming Authority. Until BassWin UK is licensed by the UKGC, the platform applies security and compliance measures aligned with UKGC requirements. Players can request the official licence number directly from the support team.

As a regulated casino operator, BassWin strictly follows the requirements set for the gambling licence verification by CGA. We closely monitor the security of your data and actively prevent minors from playing on the site.

Commitment to Fair Play

BassWin works with over 130 providers who offer their certified RNG games to our users. These providers are licensed and approved for regulated markets, including the one in the UK. To ensure fair play certification, all games are tested by independent auditors. 

You can learn such important data as RTP, volatility, or the max win for each game on the site, which makes RTP transparent for UK users. The audited casino fairness is also visible in the Live dealer section, as all games are streamed from licensed studios. The live dealer regulation and fairness certifications are revisited and renewed regularly.

As a UKGC-compliant operator, BassWin ensures that players have access to responsible gambling tools and are provided with provably fair games. The website protects your data within the framework of the Privacy Policy, which is also developed in accordance with UKGC rules.

Player Safety & Security

BassWin data security is high-level. As we ensure GDPR-compliant gambling, it automatically means GDPR-compliant data handling and storage for your safety. BassWin is an SSL encryption casino, so it uses 256-bit SSL encryption for all data transfers. Your data, both financial and personal, is never shared with third parties except if it is legally required and we have no other choice.

BassWin ensures secure payment processing by offering players to use trusted payment methods and protecting transaction data. The mandatory KYC verification for UK players before withdrawals is also designed to prevent possible fraud and underage gaming.

Responsible Gambling

BassWin implements all safety measures to ensure the right level of responsible gambling for the UK players. There are several responsible tools and gambling limits available for players:

  • Self-exclusion tools; 
  • Deposit and loss limits;
  • Session reminders;
  • Cooling-off periods.

To guarantee the BassWin player protection, compliance with the UKGC Social Responsibility Code is maintained. Any player can visit the BassWin page dedicated to responsible gambling and get all the information about UKGC social responsibility and the basic rules they need to follow personally. There are also links to important third-party independent support services like:

  • BeGambleAware;
  • GamCare;
  • Anonymous Players;
  • Gambling Therapy;
  • and others.

Remember that following the rules of responsible gambling is a mandatory measure, not an optional feature.

Contact & Accountability

As an accountable casino operator, we offer several ways to contact us. Our team is available to you 24/7, regardless of how you choose to contact us. You can use these BassWin contact UK options:

We guarantee that you will get your answers fast. You can also use our FAQ page as it already contains answers to questions about registration, payments, and verification we use to get frequently.

Our licensed operator address is in Curacao, as we follow the rules and requirements of the Curaçao Gaming Authority. This means that we provide a safe and reliable gambling complaints procedure in case it is needed. It is aligned with UKGC requirements to ensure that your rights are protected while you are staying on our site. 

At the moment, we don’t support IBAS dispute resolution, but we will consider your complaint in full as soon as you send it to our support team. Your trust is our most valuable asset. Join the BassWin family, where you are always welcome!